This Privacy Policy describes how Swapstay ("we," "us," or "our") collects, uses, and discloses your information when you use our website and mobile application (collectively, the "Platform").

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Information We Collect

We collect several types of information from and about users of our Platform:

• Account Information: When you create an account, we collect your name, email address, password (hashed and salted), and profile picture (optional).

• Listing Information: When you list your room, apartment, or house, we collect information about your property, such as location, size, amenities, description, and photos.

• Travel Preferences: We may collect information about your travel preferences, such as desired locations, dates, and interests.

• Communication Information: When you communicate with other users through the Platform, we may collect the content of your messages, dates, and times of communication.

• Usage Data: We collect information about your activity on the Platform, such as pages you visit, searches you perform, and listings you view.

• Device Information: We collect information about the device you use to access the Platform, such as device type, operating system, IP address, and browser type.

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How We Use Your Information

We use the information we collect for the following purposes:

• To operate and improve the Platform;

• To create and manage your account;

• To process your listing and travel requests;

• To facilitate communication between you and other users;

• To send you information about Swapstay, including promotional emails (with your consent);

• To analyze user behavior and improve the Platform;

• To comply with legal and regulatory requirements.

• To showcase our community: We may use photos of your property or yourself (with your consent) to showcase our platform on our website, social media channels (such as Instagram), and marketing materials.

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Sharing Your Information

We may share your information with third-party service providers who help us operate the Platform, such as payment processors, hosting providers, and customer support services. These third parties are contractually obligated to keep your information confidential and secure.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect the safety of others, or investigate fraud.  

Your Choices

You have several choices regarding your information:

• You can access and update your account information at any time.

• You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails.  

• You can delete your account at any time.

• You can withdraw your consent to the use of your photos for marketing purposes at any time by contacting us at hello@swapstay.io.

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Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

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Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

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International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own.  

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Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us.  

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Platform.  

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Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@swapstay.io.

Additional Considerations

• You may want to add a section about cookies and other tracking technologies.

• You may want to add a section about your compliance with specific data privacy regulations, such as the GDPR and CCPA.

• You should provide a clear way for users to exercise their data rights, such as the right to access, rectify, erase, and restrict processing of their personal data.

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This is a sample privacy policy and may need to be adapted to comply with all applicable laws and regulations. You should consult with an attorney to ensure your privacy policy is appropriate for your business.